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Coronavirus Updates

Updated: March 24, 2020 at 3:00 p.m.

MBKU is committed to supporting the health and wellbeing of our community. As the Coronavirus (COVID-19) situation has rapidly evolved the past few days, we are sure you have many questions about how the University is responding. It is important to note that currently, we have no cases of COVID-19 at MBKU.

We will continue to follow guidance, provide regular updates and adjust strategy when and if recommended about COVID-19.

MBKU campus will be closed and academic instruction will be remote until further notice. Please read "Schedules & Closures" for specific information.


Schedules & Closures

Fullerton Campus

Effective March 16, 2020 the MBKU campus is closed to all students except for essential business by appointment.

Academic Instruction

  • Remote Lectures and Labs
    • Effective Monday, March 16, we are moving classes, some lab material, and some clinical training to remote platforms. All lectures will be delivered remotely and all face-to-face laboratories are suspended until the end of the quarter, May 23, 2020.
  • External Clinical Rotations
    • SCCO: Effective Monday, March 23 through Wednesday May 13, 2020, SCCO external rotations will be suspended. If a student wishes to leave earlier out of caution regarding COVID-19, they should contact Dr. Nishimoto.
    • College of Pharmacy and School of PA Studies: Due to the exceptional need at hospitals and clinics during this time of COVID-19 crisis, the College of Pharmacy and School of PA Studies external rotations will continue on a case-by-case basis. Students who are uncomfortable continuing during the crisis, should contact their program.
  • Technical Assistance 
    •  If you need technical assistance with this process, please reach out to Matt Brenneman. at mbreneman@ketchum.edu or 714.423.6692.
  • Program-Related Questions
    • For specific questions regarding your classes, please email your program Dean, Director or Course Instructor.

Clinic Operations

  • Anaheim – University Eye Center and Family Medicine
    • Effective Monday, March 24, the University Eye Center and Family Medicine at Ketchum Health Anaheim will move to restricted patient care.

      • Urgent and Emergency In-Person Appointments: For the health and safety of our patients and staff, in-person appointments will be for urgent and emergency matters only. Please call and make an appointment prior to your visit. Patients will be screened when they call to make their appointment. Unfortunately, we will not be able to accommodate walk-ins at this time.

      • Virtual Eye Care Appointments: Virtual eye care appointments are available through the EyecareLive app for non-emergent conditions like red eye, pink eye, red eyelid, stye, irritation, follow-up visits for contact lens, dry eye, post op, and more, remote monitoring of conditions, and sending secure messages to your doctor. Virtual Eye Care Appointments 

      • Hours of Operation: The University Eye Center, Family Medicine and Patient Relations phone lines are open Mondays, Wednesdays and Thursdays from 10:00 a.m. - 1:00 p.m. and closed Tuesdays, Fridays, Saturdays and Sundays. 

      • Glasses and Contact Lenses: We will be available to deliver glasses or contact lenses by appointment only. Contact lenses may also be delivered to your home. Contact Lens Delivery 

  • Los Angeles – University Eye Center
    • Effective Tuesday, March 17, the University Eye Center at Ketchum Health Los Angeles will remain closed until further notice.

      • Hours of Operation: We will remain open remotely to answer calls during these times:

        • Open Monday, Tuesday, Thursday, Friday from 9:00 a.m. - 5:00 p.m.
          and Wednesday 9:00 a.m.- 2:00 p.m.

        • Closed Saturday and Sunday.

      • Urgent Telehealth Appointments: An on-call optometrist will be available for telehealth consults by appointment only for urgent matters during business hours.

      • Glasses: We will be offering curbside glasses dispensing by appointment only. 

      • Contact Lenses: We will be available to deliver contact lenses to your home. You can place an order via phone or email:

        • Call us at 323.234.9137 to place your order.

        • Email our Yolanda Moreno, our Office Manager, at ymoreno@ketchum.edu and include "Contact Lens Order" in your subject line.

Research

Face-to-face interactions for Human Subject Research will be suspended until further notice. Contact Campus Safety for building access for time sensitive research projects.

Commencement Postponed

SCCO and COP Commencement Ceremonies have been postponed until further notice.  Details about completion of graduation requirements will be addressed by each program.  At this time there are no plans to delay the PA Commencement Ceremony in November.


Helpful Guidelines and Tips 

Social Distancing

Out of an abundance of caution, we are applying the principles of social distancing and doing everything to flatten the curve of transmission even though we currently have no presumptive cases.

Over 65 & Chronic Illness

Per Governor Newsom’s directive, we strongly urge those over the age of 65 to self-isolate at home where possible. If you have a chronic illness, you should consider home isolation as well. Contact your supervisor for at-home work assignments where possible.

Self Care and Mental Health

If you are experiencing heightened feelings of anxiety about the virus and would like to access counseling services, there are resources available. Students may contact University Student Affairs to share their concerns. Employees and students may access the services of Dr. Alyse Kirschen, should they want someone confidential to speak with throughout this time. Students can also access counseling services through Hope Counseling Center by calling 714.879.3901 x1266.

Travel Policy

As the Coronavirus (COVID-19) situation continues to evolve, travel by MBKU students and employees is impacted. It is important to note that currently, we have no cases of COVID-19 at MBKU.

View the Full travel Policy

Precaution Guidelines

We ask that MBKU employees and students cooperate in taking steps to reduce the transmission of communicable diseases in the workplace.

View Precaution Guidelines


Communication

Questions

Please email coronavirus@ketchum.edu for any specific questions or concerns related to COVID-19. We will reply to you as soon as possible.

Announcements

We ask that you continue to commit to checking your email for updates early and frequently throughout the day. It is our primary communication tool during this period.


Additional Resources

Centers for Disease Control and Prevention

World Health Organization

County Public Health